E WILLIAMS LIMITED STANDARD TERMS & CONDITIONS (revised 19/06/2025)
1. DEFINITIONS
1.1 When the following words with capital letters are used in these Terms, this is what they will mean:
Commencement Date: means the date We will start the Services at your Site;
Contract: means the agreement between You and Us to undertake the Services as described in your Order to Us;
Contractor: means the contractor providing the Services; namely E Williams Limited.
Intellectual Property: means the plans, drawings and Specifications submitted by the Contractor (whether before or after supply of the Services);
Materials: means any raw materials necessary to provide the Services;
Order: means your order for the Services as set out in the Quotation and Specification;
Quotation: means the written estimate provided by the Contractor for supply of the Services as detailed in the Order;
Services: means the services described in the Order;
Site: means the location where the Services are to be provided by the Contractor;
Specification: means details as described in the Quotation describing the Services provided by the Contractor;
Terms: the terms and conditions set out in this document; and
We/Our/Us: means E Williams Limited described in clause 13.
2. OUR CONTRACT WITH YOU
2.1 These are the terms and conditions on which We supply the Services to you.
2.2 Please ensure that you read these Terms carefully, and check that the details on the Order and in these Terms are complete and accurate as detailed in Our Quotation, before you sign and submit the Order. If you think that there is a mistake, please contact Us to discuss. We will confirm any changes in writing to avoid any confusion between you and Us.
2.3 When you sign and submit the Order to Us, this does not mean We have accepted your Order for the Works. Our acceptance of the Order will take place as described in clause 2.4. If We are unable to supply you with the Services, We will inform you of this in writing and We will not process the Order.
2.4 These Terms will become binding on you and Us when We issue you with a written acceptance of an Order at which point a contract will come into existence between you and Us.
2.5 If any of these Terms conflict with any term of the Order, the Order will take priority.
2.6 We shall assign an Order number to the Order and inform you of it when We confirm the Order. Please quote the Order number in all subsequent correspondence with Us relating to the Order.
3. CHANGES TO ORDER OR TERMS
3.1 We may revise these Terms from time to time in the following circumstances:
(a) changes in relevant laws and regulatory requirements.
3.2 If We have to revise these Terms under clause 3.1, We will give you at least one month's written notice of any changes to these Terms before they take effect. You can choose to cancel the contract in accordance with clause 11.
3.3 You may make a change to the Order for the Services at any time before the start date for the Services by contacting Us. Where this means a change in the total price of the Works, We will notify you of the amended price in writing.
3.4 You can choose to cancel the Order in accordance with clause 11.1 in these circumstances.
3.5 If you wish to cancel an Order before it has been fulfilled, please see your right to do so in clause 11.
3.6 All variations must be agreed in writing using Our standard Variation Form. We will not proceed with any additional work until a written Variation has been accepted by You. Where urgent works are required, We reserve the right to proceed on a time and materials basis and provide a retrospective cost breakdown within 7 days.
3.7 Variations shall be priced using the rates set out in the original Quotation or, if not applicable, on a fair and reasonable basis taking into account time, materials, subcontractor costs, and overheads. Daywork may be used only where agreed in writing.
3.8 Where the Quotation includes a provisional sum, it is an estimate for work that is not yet fully defined. Final cost will be agreed once the scope is confirmed and invoiced as a Variation.
3.9 Any work or materials not expressly described in the Quotation or Specification are excluded from the Services. Requests for additional tasks or changes must be confirmed in writing using Our Variation Form and may be subject to additional charges.
4. THE SERVICES
4.1 We will supply the Services to you from the date set out in the Specification until the completion date set out in the Order.
4.2 We will make every effort to complete the Services on time. However, there may be delays due to an Event Outside Our Control. See clause 10 for Our responsibilities when an Event Outside Our Control happens.
4.3 We may have to suspend the Services if We have to deal with technical problems. We will contact you to let you know in advance where this occurs, unless the problem is urgent or an emergency. You do not have to pay for the Services while they are suspended under this clause 4.3 but this does not affect your obligation to pay for any invoices We have already sent you.
4.4 If you do not pay Us for the Services when you are supposed to as set out in clause 8.3, We may suspend the Services with immediate effect until you have paid Us the outstanding amounts (except where you dispute an invoice under clause 8.5). We will contact you to tell you this. This does not affect Our right to charge you interest under clause 8.4.
4.5 Where You delay access, provide insufficient instructions, or fail to approve necessary decisions (including Variations) within 7 days of request, We reserve the right to suspend the Services and issue an interim invoice for the value of works to date and any resulting standby or remobilisation costs.
4.6 Either party shall promptly notify the other if it becomes aware of any matter that may affect the cost, timing, or delivery of the Services. Both parties shall act in good faith to mitigate the impact of such risks and explore potential solutions.
4.7 If You request that We delay or pause the Services for reasons unrelated to Our performance, We reserve the right to charge for any reasonable standby, storage, or remobilisation costs incurred.
4.8 Where the Services are delivered in defined stages or phases, practical completion and invoicing may occur for each completed phase. Each phase shall be considered independently complete and invoiced accordingly, with snagging items addressed per phase.
4.9 We may appoint subcontractors at Our discretion. We remain responsible for their performance and compliance with this Contract.
5. IF THERE IS A PROBLEM WITH THE SERVICES
5.1 In the unlikely event that there is any defect with the Services:
(a) please contact Us and tell Us as soon as reasonably possible;
(b) please give Us a reasonable opportunity to repair or fix any defect;
(c) where a defect relates to a product, finish, or system covered by a manufacturer’s guarantee or specification, We will carry out appropriate remedial work in line with that guidance;
(d) You acknowledge that not all defects require replacement. Defects that do not materially impair the safety, function, or expected lifespan of the works may be resolved by repair. In such cases, remedial action may include repairs, adjustments, or surface corrections where these restore the function, durability, and reasonable appearance of the works. This includes structural issues that can be competently and safely repaired onsite, as well as cosmetic defects where some visual variation may remain but does not affect performance. Minor visual imperfections are considered acceptable where they are consistent with recognised industry practice. Full replacement will only be required where repair is not reasonably practicable or where it would compromise the safety or performance of the works.
You will not have to pay for Us to repair or fix a defect with the Services under this clause 5.1.
5.2 In the event that You and We are unable to agree a solution to the problem You and We agree to refer the matter in the first instance to British Association of Landscape Industries (BALI)’s Dispute Resolution Service. BALI, Landscape House, Stoneleigh Park, Warwickshire, CV8 2LG. BALI website: www.bali.org.uk; telephone 024 7669 033.
5.3 In the event that the problem remains unresolved through the BALI Complaints Procedure, both parties may agree to the appointment of an independent adjudicator. Where agreement cannot be reached within 14 days as to which adjudicator should be used and both parties give written notice of this then both parties may refer the dispute back to BALI.
5.4 The Complaints Committee of BALI, at the request of both You and Us, may offer an adjudicator. The adjudicator will be independent and will conduct such adjudication in accordance with best industry practice.
5.5 If no resolution is achieved via BALI or adjudication within 45 days of referral, either party may refer the dispute to mediation in accordance with the Centre for Effective Dispute Resolution (CEDR) Rules. If mediation fails, the matter may be referred to arbitration under the Arbitration Act 1996.
5.6 Our Liability to You
5.6.1 If We fail to comply with these Terms, We are responsible for loss or damage you suffer that is a foreseeable result of Our breach of the Terms or Our negligence, but We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of Our breach or if they were contemplated by you and Us at the time we entered into this contract.
5.6.2 If We are providing Services in your property, We will make good any damage to your property caused by Us in the course of installation or performance. However, We are not responsible for the cost of repairing any pre-existing faults or damage to your property that We discover in the course of installation and/or performance of the Services by Us.
5.6.3 We only supply the Services for domestic and private use. You agree not to use the Services for any commercial, business or re-sale purpose, and We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
5.6.5 Following completion of the Order, You agree to be responsible for the continuing maintenance of the Site, unless otherwise agreed by You and Us.
5.6.6 We do not exclude or limit in any way Our liability for:
(a) death or personal injury caused by Our negligence or the negligence of Our employees, agents or subcontractors;
(b) fraud or fraudulent misrepresentation;
(c) breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession);
(d) breach of the terms implied by sections 3, 4 and 5 of the Supply of Goods and Services Act 1982 (description, satisfactory quality, fitness for purpose and samples); and
(e) defective products under the Consumer Protection Act 1987.
5.6.7 Except as set out in Clause 5.6.6, Our total liability to You under or in connection with this Contract shall not exceed the value of the Contract or £100,000, whichever is lower. This limitation applies to all claims in contract, tort (including negligence), or otherwise.
5.7 We warrant that the Services shall be performed with reasonable skill and care and in accordance with recognised industry standards. Subject to Clause 8.12, We will rectify any defects in workmanship that arise within 12 months of the date of practical completion, provided they are not due to misuse, lack of maintenance, or third-party interference. This warranty does not apply to materials or products where a manufacturer’s guarantee applies.
6. THE SITE
6.1 You agree to give Us full possession of the Site together with proper and adequate access to allow Us to carry out the Services from the Commencement Date.
6.2 You warrant that the Site is free of springs, flooding, rock, tree stumps (unless specified to be removed under the Services/Order), mine workings, covered wells, or other cavities, running sand, service pipes and cables, sewage or land drains, foundations and sub-structure of former buildings or other hazards or obstructions which are not reasonably apparent by visual inspection of the surface of the Site or which have not been made known by You to Us in writing prior to the date of the Quotation.
6.3 Without prejudice to your rights and remedies, where you are in breach of clause 6.1 above and the Site is found to be affected by problems described in clause 6.2 and additional Services are necessary to complete the Order, We shall inform you of the same and:
(a) provide you with a further quotation with an estimate of the cost to undertake the additional work to deal with the problems identified;
(b) the further quotation will be valid for 7 days;
(c) in the event that the further quotation is not accepted by You within the 7 days specified, We reserve the right to terminate this contract in accordance with clause 12 Our Right to cancel.
6.4 From the Commencement Date, risk in any delivered Materials and Works in progress shall pass to You upon delivery to the Site. We shall not be liable for any loss or damage caused by third parties, theft, fire, weather, or other risks after delivery, except where such loss or damage results from Our negligence.
6.5 You shall indemnify and keep indemnified Us against any loss, damage, liability, or expense (including legal costs) arising from the negligence or wilful acts or omissions of You, Your contractors, or agents, which result in delay to the Services, damage to Our property, or injury to Our personnel.
6.6 During the course of the Services, incidental environmental effects such as dust, dirt, vibration, disturbance, or similar by-products may arise as a natural and unavoidable consequence of construction and landscaping work. While We will take reasonable care to minimise disruption and protect surrounding areas, You acknowledge that such side effects are to be reasonably expected. We shall not be liable for cleaning, restoring, or compensating for such incidental effects unless caused directly by Our gross negligence or wilful misconduct.
6.7 You shall provide free of charge, reasonable access to electricity, water on Site, or notify Us in advance if these are unavailable. You are responsible for ensuring that all necessary planning permissions, consents, or approvals are obtained before commencement. You shall ensure that the Site is free from personal items and any obstructions that may hinder safe working practices. We are not responsible for delays caused by Your failure to meet these obligations.
6.8 We shall not be liable for delays, damage, or defects caused by any third-party contractor engaged directly by You unless such issues arise as a result of Our negligence. If We are required to coordinate with third-party contractors, this must be agreed in writing in advance and may be subject to an additional charge.
6.9 You agree to present the Site in a reasonably clean, safe, and accessible condition prior to the Commencement Date. This includes cutting overgrown grass, removing domestic waste or furniture, and clearing any non-construction related debris unless otherwise agreed in writing. Where the Site is left in a state of disrepair, neglect, or poor accessibility that results in additional preparation, clearance, or disposal work, We reserve the right to charge for the associated time, materials, labour, and waste handling as a Variation. If significant unnotified clearance is required, We may pause commencement until an agreement is reached.
6.10 You warrant that any information, instructions, measurements, drawings, or specifications provided by You or on Your behalf (including by your designers, consultants, or other representatives) are complete, accurate, and suitable for the intended purpose. You acknowledge that these documents and communications represent Your interpretation of Your needs and intentions. It is not Our responsibility to test, validate, or interpret their meaning beyond the scope of delivering the Services as instructed. We shall not be liable for any issues, delays, or additional costs arising from reliance on such information where it proves to be inaccurate, unclear, or incomplete. This clause shall not apply where We are expressly engaged to provide design services under a separate written agreement, in which case Our design obligations shall be defined within that agreement.
7. MATERIALS
7.1 Where Materials have been used at the Site or where such Materials are used to provide the Services to fulfil the Order, ownership shall pass to You once used at the Site or incorporated into the Services;
7.2 Where materials are delivered to the Site awaiting use or incorporation into the Services ownership shall remain with us;
7.3 You and We may agree payment for Materials whether they are at the Site or off Site. Where payment has been agreed and made, you will take ownership and the Materials will be identified as such;
7.4 As between the You and Us, all Intellectual Property Rights and all other rights in the Materials and Services shall be owned by Us. Subject to clause 7.2, We licence all such rights to You free of charge and on a non-exclusive, worldwide basis to such extent as is necessary to enable You to make reasonable use of the Materials and the Services. If this agreement is terminated, this licence will automatically terminate.
7.5 You acknowledge that, where We do not own any of the Materials, your use of rights in the Materials is conditional on Us obtaining a written licence (or sub-licence) from the relevant licensor or licensors on such terms as will entitle Us to license such rights to You.
7.6 All plants, trees and turf supplied shall be true in name and healthy when planted. Replacement of any plants found to be defective during the first growing season after planting shall be at the sole discretion of Us. Replacement will only be made if You have maintained the plants properly and You have advised Us promptly in writing as soon as any damage becomes apparent and We have had the opportunity to inspect such plants;
7.7 Grass seed supplied shall conform to EU Specification and shall have been tested. You acknowledge that a lawn or meadow cannot be made in one season because several seasons, careful cultivation, weeding and feeding are essential;
7.8 You acknowledge that any Site is free from weeds and that accumulated weed growth and that dormant weed cannot be eradicated in certain locations and that We shall have no liability for any subsequent weed growth.
7.9 All materials bought on site by the Contractor, which prove to be in excess of his requirements, shall remain the property of and shall be removable by the Contractor who shall have the right to enter the site for that purpose.
7.10 Materials delivered to site become the responsibility of the Client, and the Contractor accepts no responsibility for loss, damage or expense after delivery of the materials to site for any reason, including pilfering while materials are on site during the course of the contract works, where such losses are beyond the Contractors reasonable control.
8. PRICE AND PAYMENT
8.1 The price of the Services will be set out in the Quotation and Specification attached to these Terms in force at the time We confirm the Order. Our prices may change at any time, but price changes will not affect the Order that We have confirmed with you, subject to clause 8.6.
8.2 These prices include VAT. However, if the rate of VAT changes between the date of the Specification and the date of delivery or performance, We will adjust the rate of VAT that you pay, unless you have already paid for the Services in full before the change in the rate of VAT takes effect. Where VAT is not applicable this will be detailed in the Specification attached to these Terms.
8.3 Where We are providing Materials to you, We will ask you to make an advance payment of 35% of the price of the Services. Your rights to a refund on cancellation are set out in clause 11. We will invoice you for the balance of the Services on or any time after We have performed the Services, or a percentage of the Services. Each invoice will quote the Specification number. You must pay each invoice in cleared monies within 7 calendar days at the date of invoice. Payment terms will be set out in the Quotation.
8.4 If you do not make any payment due to Us by the due date for payment, We may charge interest to you on the overdue amount at the rate of 3% a year above the base lending rate of the Bank of England from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay Us interest together with any overdue amount.
8.5 If you wish to dispute an invoice, you must notify Us in writing within 5 working days of the date of the invoice, clearly identifying the nature of the dispute and the amount in dispute. You shall not be entitled to withhold payment of any undisputed amount. If no such notice is received within this period, the invoice shall be deemed accepted and payable in full.
8.6 We reserve the right to adjust the contract sum in relation to fluctuations to the cost of labour, materials, goods, fuel and electricity including changes to taxes and statutory duties affecting these. Both parties are to agree the amounts prior to commencement. Any changes to be advised by writing as soon as reasonably foreseeable.
8.7 Late Payment Remedies If payment is not received by the due date, in addition to charging interest as set out in Clause 8.4:
(a) We reserve the right to pause all Services and withhold further deliveries or works until payment is received in full;
(b) We may require full prepayment for any future work;
(c) We reserve the right to instruct a third-party debt collection agency, and You shall be liable for all reasonable fees incurred as a result;
(d) We may issue a Notice of Breach and terminate the contract under Clause 12.3 if payment is not made within 7 days of written notice;
(e) Any discounts or preferential terms previously applied shall be null and void if the account is not settled on time;
(f) In the event of continued non-payment beyond 30 calendar days, We may pursue recovery through the County Court Money Claims Centre and recover all legal and administrative fees.
8.8 Where the Services are delayed for more than 30 calendar days due to Client action or inaction, We reserve the right to review the contract sum to reflect any changes in labour, material, or fuel costs since the original start date.
8.9 Final Payment and Retention A final invoice will be issued upon substantial completion of the Services. Substantial completion means that the Services have been carried out to a stage where they are useable and functional, subject only to minor snagging items. The Client shall pay 95% of the final invoice value within 7 days of the date of invoice. The remaining 5% (the retention) may be withheld solely for the purpose of addressing identified snagging items. The retention shall be released in full within 14 days of Us completing the snagging items, or if no snagging list is issued in writing within 7 working days of practical completion, the retention shall become due in full.
8.10 Practical completion shall be deemed to occur when the Services are, in Our reasonable opinion, materially complete and useable for their intended purpose, notwithstanding minor defects or snagging that do not prevent use or occupation.
8.11 While We will always make every effort to meet agreed timelines, We shall not be liable for any loss of use, consequential loss, loss of profit, or delay damages (including liquidated damages or penalties) arising from late completion or disruption to other contractors or project sequencing, unless such delay is caused solely by Our failure to act with reasonable care and skill and results in direct, quantifiable loss.
8.12 We will return to address any defects reported within 30 calendar days of practical completion, provided they are not caused by misuse, neglect, or lack of maintenance. This does not affect Your statutory rights.
8.13 Unless otherwise agreed in writing, responsibility for maintenance of the completed Works transfers to the Client on practical completion.
9. EVENTS OUTSIDE OUR CONTROL
9.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of Our obligations under these Terms that is caused by an Event Outside Our Control.
9.2 An Event Outside Our Control means any act or event beyond Our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, accident, storm, adverse weather, flood, earthquake, subsidence, pandemic, epidemic or other natural disaster, failure of public or private telecommunications networks or utility services, any law or action taken by a government or public authority, including without limitation restrictions on movement of people or access to premises, or imposing an export or import restriction, quota or prohibition.
9.3 If an Event Outside Our Control takes place that affects the performance of Our obligations under these Terms:
(a) We will contact you as soon as reasonably possible to notify you; and
(b) Our obligations under these Terms will be suspended and the time for performance of Our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects Our performance of Services to you, We will restart the Services as soon as reasonably possible after the Event Outside Our Control is over.
9.4 You may cancel the contract if an Event Outside Our Control takes place and you no longer wish Us to provide the Works. Please see your cancellation rights under clause 11. We will only cancel the contract if the Event Outside Our Control continues for longer than 4 weeks in accordance with Our cancellation rights in clause 11.
10. YOUR RIGHTS TO CANCEL AND APPLICABLE REFUND
10.1 Before We begin to provide the Services, you have the following rights to cancel an Order, including where you choose to cancel because We are affected by an Event Outside Our Control or if We change these Terms under clause 3.1 to your material disadvantage:
(a) You may cancel any Order for Services at any time before the start date for the Services by contacting Us. We will confirm your cancellation in writing to you.
(b) If you cancel an Order under clause 10.1(a) and you have made any payment in advance for Services that have not been provided to you, We will refund these amounts to you.
(c) However, if you cancel an Order for Services under clause 10.1(a) and We have already started work on the Specification by that time, you will pay Us any costs We reasonably incurred in starting to fulfil the Order, and this charge will be deducted from any refund that is due to you or, if no refund is due to you, invoiced to you. We will tell you what these costs are when you contact Us. However, where you have cancelled an Order because of Our failure to comply with these Terms (except where We have been affected by an Event Outside Our Control), you do not have to make any payment to Us.
10.2 Once We have begun to provide the Services to you, you may cancel the contract for the Services at any time by providing Us with at least 10 calendar days' notice in writing. Any advance payment you have made for Services that have not been provided will be refunded to you.
10.3 Once We have begun to provide the Services to you, you may cancel the contract for Services with immediate effect by giving Us written notice if:
(a) We break this contract in any material way and We do not correct or fix the situation within 45 days of you asking Us to in writing;
(b) We go into liquidation or a receiver or an administrator is appointed over Our assets;
(c) We change these Terms under clause 3.1 to your material disadvantage;
(d) We are affected by an Event Outside Our Control.
10.4 If You cancel the Contract without cause after the Commencement Date, We reserve the right to issue a final invoice covering: (a) the value of all completed Services to date; (b) any non-refundable costs committed to third-party suppliers or subcontractors; and (c) a reasonable administrative charge for demobilisation. This shall not affect any rights under Clause 10.3
11. OUR RIGHTS TO CANCEL AND APPLICABLE REFUND
11.1 If We have to cancel an Order for Services before the Services start:
(a) We may have to cancel an Order before the start date for the Services, due to an Event Outside Our Control or the unavailability of key personnel or key materials without which We cannot provide the Works. We will promptly contact you if this happens.
(b) If We have to cancel an Order under clause 11.1(a) and you have made any payment in advance for Services that have not been provided to you, We will refund these amounts to you.
(c) Where We have already started work on your Order for Services by the time We have to cancel under clause 11.1(a), We will not charge you anything and you will not have to make any payment to Us.
11.2 Once We have begun to provide the Services to you, We may cancel the contract for the Services at any time by providing you with at least 10 calendar days' notice in writing. If you have made any payment in advance for Services that have not been provided to you, We will refund these amounts to you.
11.3 We may cancel the Contract for Services at any time with immediate effect by giving you written notice if:
(a) you do not pay Us when you are supposed to as set out in clause 8.3. This does not affect Our right to charge you interest under clause 8.4; or
(b) you break the Contract in any other material way and you do not correct or fix the situation within 7 days of Us asking you to in writing. Breaking the Contract includes (but is not limited to) the following:
(c) you fail to allow Us access to the Site as stated in clause 6.1;
(d) you breach your promise in clause 6.2;
(e) you decline our further quotation for additional work as stated in clause 6.3(c).
11.4 If You fail to provide instructions, access, or responses for a continuous period exceeding 30 calendar days, We may treat the Contract as abandoned and issue a final invoice for works completed and any costs incurred.
12. INFORMATION ABOUT US AND HOW TO CONTACT US
12.1 E Williams Limited are a company registered in England and Wales. Our company registration number is 7515118 and Our registered office is at The Cow Shed, Locks Farm, Main Road, Dibden, Southampton, Hampshire SO45 5TD. Our registered VAT number is 101046287.
12.2 If you have any questions or if you have any complaints, please contact Us. You can contact Us by telephoning Our customer service team at 02380 849387 or by e-mailing Us at info@ewilliamslandscapes.co.uk.
12.3 If you wish to contact Us in writing, or if any clause in these Terms requires you to give Us notice in writing (for example, to cancel the contract), you can send this to Us by e-mail, by hand, or by pre-paid post to The Cow Shed, Locks Farm, Main Road, Dibden, Southampton, Hampshire SO45 5TD. We will confirm receipt of this by contacting you in writing. If We have to contact you or give you notice in writing, We will do so by e-mail, by hand, or by pre-paid post to the address you provide to Us in the Order.
13. HOW WE WILL COLLECT AND USE YOUR PERSONAL INFORMATION
13.1 We will collect and process your personal information in accordance with the UK GDPR and Data Protection Act 2018. Personal information collected will be processed for the reasons outlined in this clause.
13.2 We will use the personal information you provide to Us to:
(a) provide a Quotation;
(b) provide the Services;
(c) pass on to credit reference agencies (should credit terms be required);
(d) process your payment for such Services.
13.3 You agree that We may pass your personal information and details of this order to BALI, in the event of a dispute that needs regulating as described in Clause 5.
13.4 We will not use for any other reason or give your personal data to any other third party without consent from you. Consent is managed and recorded by using the appropriate “Record of Consent” form.
13.5 You agree that photographs or images taken at the Site may be used by Us for marketing and record-keeping purposes unless you notify Us otherwise in writing prior to commencement (see clause 15.2).
14. OTHER IMPORTANT TERMS
14.1 We may transfer Our rights and obligations under these Terms to another organisation, and We will always notify you in writing if this happens, but this will not affect your rights or Our obligations under these Terms.
14.2 You may only transfer your rights or your obligations under these Terms to another person if We agree in writing.
14.3 This contract is between you and Us. No other person shall have any rights to enforce any of its terms.
14.4 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
14.5 If We fail to insist that you perform any of your obligations under these Terms, or if We do not enforce Our rights against you, or if We delay in doing so, that will not mean that We have waived Our rights against you and will not mean that you do not have to comply with those obligations. If We do waive a default by you, We will only do so in writing, and that will not mean that We will automatically waive any later default by you.
14.6 These Terms are governed by English law. You and We both agree to submit to the non-exclusive jurisdiction of the English courts. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.
14.7 Construction, Design and Management Regulations 2015 (CDM) CDM regulations are the principal regulations covering construction work. If more than one contractor will be involved, you will need to appoint (in writing) a principal designer and a principal contractor. A principal designer is required to plan, manage and coordinate the planning and design work. A principal contractor is required to plan, manage and coordinate the construction work. Your principal designer or principal contractor will be able to advise you on your duties as a client. More information can be found at: http://www.hse.gov.uk/construction/cdm/2015/domestic-clients.htm.
14.8 We reserve the right to take photographs of the Site before, during, and after the provision of Services for record-keeping, quality assurance, and marketing purposes. No personal data will be shared. If You object to the use of photographs for marketing, please notify Us in writing before the Commencement Date.
14.9 Unless otherwise agreed in writing, You are responsible for obtaining any necessary planning permissions, permits, or consents required to allow Us to undertake the Services. We shall not be liable for delays or additional costs caused by failure to obtain such approvals.
15. INTELLECTUAL PROPERTY RIGHTS
15.1 All Intellectual Property rights in any plans, drawings, designs, specifications, or materials provided by Us prior to or during the provision of the Services shall remain Our sole property.
15.2 You are granted a non-exclusive, non-transferable licence to use such Intellectual Property solely for the purposes of the completed Services at the Site.
15.3 You must not copy, reproduce, or use such Intellectual Property for any other purpose without Our prior written consent.
16. CONFIDENTIALITY
16.1 Both parties agree to keep confidential any information disclosed by the other party marked as confidential or that ought reasonably to be considered confidential, including pricing, plans, and business information, except where disclosure is required by law or to enforce the Contract.
16.2 This obligation shall survive termination of the Contract.
17. HEALTH AND SAFETY
17.1 Both parties shall comply with all applicable health and safety legislation in connection with the performance of the Services.
17.2 You agree to provide a safe working environment and to inform Us of any hazards or risks present at the Site.
17.3 We shall carry out the Services with due care to health and safety standards.
18. INSURANCE
18.1 We maintain appropriate insurance policies including public liability and employer’s liability insurance.
18.2 You are responsible for maintaining any insurance necessary to cover your interests and property at the Site.
19. SEVERABILITY
19.1 If any provision of this Contract is found to be invalid, illegal or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
ACCREDITATIONS
